Getting Started

User guide for new users of Eago

Eago - The best B2B one-stop production service provider for wholesalers and retailers

1.Find the products you want to purchase

We provide the following ways for you to find the products you want:

• Search the products by keywords like "women dress"

• Through category to find products accurately

• Through the activities on the homepage to find products

If you can not find the product you need, please contact us and we will provide one-to-one customer service for you.

2.The differences from other online wholesale platform's products:

A wide variety of customized clothing solutions

Our brand is committed to providing customers with a rich variety of customized clothing solutions, aiming to meet the needs of different people and show personalized style and quality of life. As a professional customized service provider, we not only pay attention to the unique needs of each customer, but also focus on design innovation and quality assurance.

Comprehensive and reliable supply chain network

We have strong strength in garment supply and production. With high quality raw material supply, advanced production equipment and technology, professional production team and strict quality management system, we are able to provide our customers with high quality and diversified apparel products to meet their changing needs.

A lower price with the same quality

Saving 40%+ cost on average for you compared with the other online wholesale markets. Here are the reasons:

• We can get the lowest factory price of the product because of the stable cooperation with factories.

• No need to pay expensive store and advertising fees for wholesale platforms such as Alibaba.

• We have lower shipping costs as a major customer of DHL / UPS / FedEx.

3. Place order and payment

Placing an order can divide into the following three steps:

STEP-1: Choosing the delivery address

Filling in the correct delivery address will help you receive the products in time.

Please avoid using uncommon wording, which will cause confusion for the deliveryman.

STEP-2: Choosing the shipping method

Eago supports flexible shipping methods in most countries and regions.

Some countries only support Priority Shipping or Standard Shipping.

You can decide which shipping method to use according to the freight rate and transportation time. In most cases, a slower shipping method corresponds to a lower freight rate.

STEP-3: Pay the order with Credit Card or PayPal

Our payment system is supported by Stripe and PayPal, just like Facebook/Amazon/Wish. So please rest assured that your payment is absolutely safe.

Eago supports almost all common payment methods:

• Credit Card payment, including Visa / MasterCard / JCB / AMEX /Discover and other mainstream credit cards.

• PayPal payment.

• Apple Pay (Only for iPhone/iPad)

4. Order Processing and Shipping tracking

After your payment is completed, the rest is our work. The following diagram simply shows how the process of your order :

Any questions about your order, just contact us

5. Delivery and After Sales

The products through the numerous hills and streams and finally arrived at your door. Just open it and check the products now.

If you find any problems such as product damage or omission, please don’t worry:

We provide a 7-days after-sales service for all orders.The period starting with the date of the you signed off the order from the logistics company.We will negotiate with the supplier on your behalf to ensure your interests.

6.The ending is always another beginning

The ending of every good service is the beginning of another good service.

We have helped many customers save on average 40%+ of purchasing cost, greatly improving the profit margin of the business. At the same time, we will free you from the tedious daily purchase, so that you have enough time and energy to accompany your family.

So if you happen to need a similar service, why not try it?